Express free shipping * from Netherlands, 30 days free return.

Express free shipping * from Netherlands, 30 days free return

Exchange or return your order

You have the right to cancel your order up to 14 days after receipt without giving a reason. You have another 14 days after cancellation to return your product. You will then be credited for the full order amount including shipping costs. Only the return costs from your home to the store are for your own account. These costs are approximately 7.25 per package, for the exact rates please consult the website of your carrier.
If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. Should the product be damaged or the packaging more damaged than necessary to sell the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it.
To exercise this right, please contact us at aftersales@plugear.com,  We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.

Returning your order has never been easier. This can be done within 30 days after receipt of your complete order.

Preferably use the return form that you can download via this LINK. We would appreciate it if you would also send an email to aftersales@plugear.com indicating your order number and the reason for exchange or return, so that we are already informed.

You can return/ship the products to:

EVlution B.V. (attn. Product Return)

Aalsmeerderweg 103C, 1432 CJ, Aalsmeer, the Netherlands

Important: if you are outside EU (e.g. UK), please do indicate in the parcel description that this is a returned product with a value of ZERO, so we are not charged with import duty.

Of course, that's possible. Pease get Contact Us

Fill in the return form. And make sure you pack the product including all delivered parts in its original condition and packaging that they can be sold again. 

If you believe that you have received a faulty or damaged item, contact our Customer Service team with your order number and images of the item so we can assist you further.

While we take great care to pack your parcel with precision, on a rare occasion we may send the wrong item by mistake. If you have received the wrong item in your order, please contact our Customer Service team to resolve the issue.

 

Yes, you can return your online order directly to us. Please Contact Us for an appointment. 

The rating of www.plugear.com/ at WebwinkelKeur Reviews is 8.9/10 based on 1212 reviews.